Terms & Conditions

1. Acceptance of Terms

By downloading, installing or using the Vinsta app, or by accessing the Vinsta website or the BEEBIT corporate website, you agree to be bound by these Terms & Conditions. If you do not agree, do not use the app or the websites.

2. Definitions

• "BEEBIT", "we", "us", "our" — BEEBIT PRIVATE LIMITED, CIN U62010PN2025PTC246297.
• "Vinsta" — the food delivery platform operated by BEEBIT, including the Vinsta mobile application and the website at vinsta.in.
• "App" — the Vinsta mobile application published on Google Play by BEEBIT PRIVATE LIMITED.
• "Website" — the BEEBIT corporate website at beebit.co.in.
• "You", "your" — any person who accesses or uses the App, the Vinsta website, or the BEEBIT corporate website.

3. Use of the App and Websites

The Vinsta app and websites are provided for the purpose of discovering restaurants, placing food orders, and managing deliveries. The BEEBIT corporate website provides general information about the company.

You agree to use the App and websites only for lawful purposes and in a manner that does not infringe the rights of others.

4. Account Registration

To place orders on Vinsta, you must register an account using a valid mobile number. You agree to provide accurate information and to keep it up to date.

You are responsible for all activity under your account. Keep your password and OTP confidential and do not share them with anyone.

BEEBIT reserves the right to suspend or terminate accounts that breach these Terms.

5. User Responsibilities

When you use the App or submit information through any of our websites, you agree that the information you provide is accurate and that you are entitled to provide it.

You must not use the App or websites to transmit unlawful, abusive, misleading or malicious content.

6. Orders

When you place an order through the Vinsta app or website, you are entering into a contract with the restaurant to purchase the selected items. BEEBIT facilitates the transaction and the delivery.

Orders are confirmed once the restaurant accepts them. BEEBIT is not responsible for items that are unavailable or for delays caused by the restaurant.

7. Payments

Payments for orders placed on Vinsta are processed through supported payment methods (UPI, cards, net banking, wallets, cash on delivery).

By placing an order, you authorise BEEBIT to charge the selected payment method for the order amount including applicable fees.

Refunds are handled in accordance with the Refund & Cancellation Policy.

8. Restaurant Partners

Arrangements between BEEBIT and restaurants participating in the Vinsta platform are governed by the separate agreement entered into with each restaurant partner.

Restaurant partners may contact BEEBIT at Support@beebit.co.in for information about partnership terms.

9. Delivery Partners

Arrangements with delivery partners on the Vinsta network are governed by the separate agreement entered into with each delivery partner.

Delivery partners may contact BEEBIT at Support@beebit.co.in for information about partner terms.

10. Pricing

Prices for items available on the Vinsta platform are set by the restaurant partners and displayed on the Vinsta platform at the time of ordering. Prices may change and BEEBIT is not responsible for pricing errors originating from restaurant partners.

11. Cancellation

Cancellation of orders placed through the Vinsta platform is handled under the Refund & Cancellation Policy.

12. Refunds

Refunds relating to the Vinsta platform are handled under the Refund & Cancellation Policy.

13. Promotions

Promotions and offers, where made available on the Vinsta platform, are subject to their own terms published at the time of the promotion. Promotions may be withdrawn or modified without notice.

14. Prohibited Activities

You must not:

• Attempt to gain unauthorised access to the App, the websites, or any system connected to them
• Interfere with the proper working of the App or websites, including by introducing malicious code
• Place fraudulent orders or provide false delivery information
• Use automated means to scrape, harvest or copy content except as permitted by our robots.txt
• Reproduce, duplicate or resell any part of the App or websites in breach of these Terms
• Use the App or websites in a way that breaches any applicable law or regulation

15. Intellectual Property

The content of the App and websites, including text, design, graphics, logos and the BEEBIT and Vinsta marks, is owned by or licensed to BEEBIT PRIVATE LIMITED and is protected by applicable intellectual property laws.

You may not use our marks or content without our prior written permission.

16. Third-Party Services

The App and websites integrate with third-party services including payment providers and mapping services. We do not control those services and are not responsible for their content, terms or practices.

17. Service Availability

We aim to keep the Vinsta app and websites available but do not guarantee uninterrupted access. The service may be suspended for maintenance, updates or reasons beyond our control.

18. Limitation of Liability

To the maximum extent permitted by applicable law, BEEBIT PRIVATE LIMITED shall not be liable for any indirect, incidental, special or consequential loss arising out of or in connection with your use of the App or websites.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

19. Indemnification

You agree to indemnify and hold BEEBIT PRIVATE LIMITED harmless from any claim or demand arising out of your breach of these Terms or your misuse of the App or websites.

20. Termination

We may suspend or terminate your account or access to the App and websites where we consider it necessary — including where these Terms have been breached.

21. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts at Solapur, Maharashtra.

22. Dispute Resolution

In the event of a dispute, the parties shall first attempt to resolve the matter amicably through direct negotiation. If the dispute cannot be resolved within 30 days, it shall be referred to the courts of competent jurisdiction at Solapur, Maharashtra, India.

23. Changes to These Terms

We may revise these Terms from time to time. The current version will always be available on this page with an updated effective date. Continued use of the website after a change constitutes acceptance of the revised Terms.

24. Contact

Questions about these Terms can be directed to BEEBIT PRIVATE LIMITED:

• Email: Support@beebit.co.in
• Address: 201/1/5 Kamtam Vasahat, New Paccha Peth, Solapur North, Solapur, Maharashtra – 413005, India